At China Rokomari, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when interacting with our online or offline store. By using our services or visiting our website/page, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information from you:

Personal Information:
This includes your name, contact number, delivery address, email address, and payment details. We collect this information when you place an order, contact us, or sign up for updates.

Log & Usage Data:
When you browse our website or Facebook page, we may automatically collect data such as IP address, browser type, date/time of visit, and pages visited. This helps us analyze user behavior and improve user experience.

Cookies & Similar Technologies:
We may use cookies or similar technologies to remember your preferences and track website activity. You can manage or disable cookies through your browser settings, though this may affect functionality.

How We Use Your Information

The information we collect is used to:

• Process and fulfill your orders

• Communicate with you about your purchases, offers, or inquiries

• Improve our website, product selection, and customer service

• Personalize your shopping experience

• Detect and prevent fraud or misuse

Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

• Trusted delivery and logistics partners to fulfill orders

• Payment gateways for secure transactions

• IT or service providers who support our platform

These third parties only access your data to perform necessary tasks and are bound to keep your information safe.

We may also disclose your data if required by law, or to protect the rights and safety of our customers, business, or others.

Data Security

We apply standard security protocols to ensure your personal data is safe from unauthorized access or misuse. While we strive to protect your data, no system is 100% secure. We recommend using secure devices and keeping your login details confidential.

Your Rights & Choices

You have the right to:

• View, update, or delete your personal information

• Manage your order and communication preferences

• Unsubscribe from promotional messages at any time

To make changes or raise any concerns, please contact our support team via message or email.

External Links

China Rokomari may contain links to third-party sites. We are not responsible for the content or privacy policies of those websites. Please review their terms separately before sharing your information.

Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be published here with a revised date. We encourage you to check this page regularly.